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NHTSA complaint #11592205

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q7

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 06/03/2024
Filed: 06/03/2024

Owner complaint summary

while driving the vehicle, I received a warning that there was an electrical system failure. Then the entire care shut off in the middle of the highway. There was no way to get the vehicle into neutral to push it to a safer location out of traffic. I was in the vehicle with my two children. This left us stranded in the middle of the highway with a significant amount of traffic. There was no way to get the vehicle back on. This seems to be a known issue with Audi and they have notified the dealerships about it but have not issued a recall. Please expedite this as a recall. There could not have been a more dangerous situation for me and my children.

This is an owner complaint filed with NHTSA (ODI #11592205). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11592205)Back to reports

Official record ID (ODI): 11592205. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.