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NHTSA complaint #11592294

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 CHRYSLER 300

Manufacturer

Chrysler (FCA US, LLC)

Components

AIR BAGS

Dates

Incident: 04/01/2024
Filed: 06/03/2024

Owner complaint summary

I think that’s it’s appalling that the NHTSA cannot put more pressure on Chrysler to figure out a faster way to fix this deadly defect that is killing people. How long am I expected to wait for this repair? What liability does Chrysler have if I get into an accident and am injured by shrapnel from the air bag igniter. I thought that the NHTSA is there to protect the public. The mission of the NHTSA is to "Save lives, prevent injuries and reduce economic costs due to road traffic crashes, through education, research, safety standards and enforcement activity." I believe that you and Chrysler have both failed.

This is an owner complaint filed with NHTSA (ODI #11592294). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11592294)Back to reports

Official record ID (ODI): 11592294. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.