Verified government source

NHTSA complaint #11592776

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Dates

Incident: 01/31/2024
Filed: 06/06/2024

Owner complaint summary

This event has happen 5 times in the last 8 months. While driving (under 30 miles per hr.) car suddenly seems to disengage from the engine . I no longer have acceleration and the engines RPMs increase while stepping on the gas. Stepping off the gas petal will lower the RPMs but the car slows down and eventually will stop. If I brake and reset the car in Drive, will reset and begin to accelerate. Bad thing is there is not engine warning lights or indication of when this will happen. Each episode has been when I have not been going over 30 mph luckily. I never know when this will happen, my biggest fear is the engine will disengage, I will be stuck in the middle of the road and someone will not see me and rear-end me. I have contacted the dealer (January 31, 2024) and had the car looked at but because they could not duplicate the event, they gave it back to me. Attached are pics from the service call where after giving the car back to me they left diagnostic gauges, tape and rusty screwdriver in engine. The last time it happened and I took it to the dealer, they say they test drove it but on the Invoice the mileage remained the same from the Mileage in and out. Hmmm...Did they really test drive it?!!! Or are they just sick of me bringing it to them. Bought the 2021 Nissan Rogue on November 21, 2021 and currently (as of 6/3/24) only have 16315 miles. I am afraid, I have bought a Lemon.

This is an owner complaint filed with NHTSA (ODI #11592776). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11592776. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.