Verified government source

NHTSA complaint #11597100

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 BMW X5

Manufacturer

BMW of North America, LLC

Components

UNKNOWN OR OTHER

Dates

Incident: 06/23/2024
Filed: 06/26/2024

Owner complaint summary

When driving down the highway at 65 mph there was a loud bang and wind started blowing through the roof. Small shards of glass came through the moon roof. I pulled over at the next exit and stopped. I looked at the moon roof and it had exploded. At the time of the incident the moon roof was closed. It was daylight and I was not near an overpass, so no one could have thrown a rock to cause the damage. The moon roof clearly failed for no apparent reason. I was fortunate that the moon roof was closed because the vinyl part of the moon roof prevented all of the glass from falling into the car while I was driving. I have looked on line and there are several, perhaps many, such instances reported. BMW seems to be unaware of this issue.

Official record ID (ODI): 11597100. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.