NHTSA complaint #11597106

Owner complaint summary

My car has been brought into the shop over two times due to a recall that has no yet been resolved and has no time frame as to when there will be available parts created to fix this issue. The passenger air bag is in for a recall as in case of anything, the air bag will not deploy correctly or at all. This is a major safety issue as it can cause the death of the person rising in the passenger seat. I do not feel safe driving in this car especially since my car is always a full house and it is used as a family vehicle where all 5 seats are being used at once. This is a recall that was later found on this car meaning that the car was built like that. Again, I do not feel safe as I have had family members die in a car accident before. I have asked the dealership multiple times to resolve this issue. On June 23rd 20024, I was almost in a car accident. All 5 seats were being used and we were almost hit by a car that was going over approximately 85mph. A life could have been taken if we would have been hit and the air bag would not have deployed at all or correctly. My car has been in the shop, Hanlees Hilltop Toyota since Monday June 24th. I was concerned about the airbag and again, they do not have any parts that have been created by TOYOTA manufacturer. I asked for a loaner car and they did not want to help nor provide me with one. I do not feel safe in this vehicle and the airbag not working should be considered high risk and this car should not be drivable due to this major high risk issue.