Verified government source

NHTSA complaint #11597204

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

ENGINE AND ENGINE COOLING

Dates

Incident: 06/07/2023
Filed: 06/27/2024

Owner complaint summary

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over to the side of the road, exited the vehicle, and saw smoke coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed with a coolant leak, and the contact was informed that the radiator and radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the engine was overheating after the vehicle was repaired. The contact replaced the thermostat himself. The contact also stated that the vehicle was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 81,843.

This is an owner complaint filed with NHTSA (ODI #11597204). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11597204. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.