Verified government source

NHTSA complaint #11598327

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

EXTERIOR LIGHTING

Dates

Incident: 06/30/2024
Filed: 07/02/2024

Owner complaint summary

The contact owns a 2020 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed during a rainstorm, the contact became aware that there was water inside the headlight assembly. Later, the contact stated that while driving at night, the headlamps were not functioning as needed. The contact stated that after a visual inspection, the driver’s and passenger’s side indicators were not functioning. The headlamp warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlight assembly. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.

This is an owner complaint filed with NHTSA (ODI #11598327). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11598327. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.