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NHTSA complaint #11599877

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

UNKNOWN OR OTHER

Dates

Incident: 07/07/2024
Filed: 07/07/2024

Owner complaint summary

Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.

This is an owner complaint filed with NHTSA (ODI #11599877). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11599877)Back to reports

Official record ID (ODI): 11599877. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.