Verified government source

NHTSA complaint #11601982

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

ELECTRICAL SYSTEM

Dates

Incident: 08/20/2023
Filed: 07/14/2024

Owner complaint summary

My car has an unknown electrical issue that causes the car battery to completely drain and the car unable to turn on. It first started in August 2023 and after months of time at the dealership, Lincoln has never determined the cause or been able to fix it and it continues to happen. This is unsafe because it leaves me and my family stranded with no operable car.

This is an owner complaint filed with NHTSA (ODI #11601982). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11601982. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.