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NHTSA complaint #11603187

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

SUSPENSION

Dates

Incident: 07/18/2024
Filed: 07/18/2024

Owner complaint summary

Took the vehicle in to the dealership for an oil change and state inspection. They informed us of the front lower control arms bushings are cracked, torn and need to be replaced. The vehicle is 5 years old with 41,000 miles. I asked the dealership why they would be this way and the service writer stated that it is just the quality of the bushings. Why are the bushings that worn on a vehicle that drives 8,000 miles per year, garage kept and all highway miles?

This is an owner complaint filed with NHTSA (ODI #11603187). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11603187)Back to reports

Official record ID (ODI): 11603187. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.