Verified government source

NHTSA complaint #11605232

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ALFA ROMEO GIULIA

Manufacturer

Chrysler (FCA US, LLC)

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 07/09/2024
Filed: 07/29/2024

Owner complaint summary

While driving on the highway I got an error alert "Service Electronic Throttle" and my gas pedal stopped working almost immediately. I was fortunate enough to coast to the next exit and pull off in the shoulder. The car would not start. I unplugged the battery and waited 5 minutes. After reconnecting the battery, I was able to drive 4 miles home, and the next day I drove 7 miles to the Alfa dealer. Since I reset the battery in order to start the car, they told me there were no codes visible and they sent me home with the car. I drove for 70 miles until the same issue happened. This time I was on a road with no shoulder but was able to pull off into a parking lot. I tried to reset the battery again to make it home but I was only able to make it about 100 yards down the road and I pulled off into a construction driveway. I reset the battery once last time to make it another 100 yards down the road until I coasted into a parking lot. Each time the gas pedal completely stopped responding and I was left to cruise as far as I could. If the car turns off and won't start again you are not able to put it into neutral and move it to a safe spot. When I brought it to the dealer the second time they gave me an error code of "P008A-00" and replaced the fuel pump. They also told me I should try to always use the same gas station and never drive below a quarter tank of gas. There is a service bulletin for this issue in 2017-2018 Alfa Romeo Giulia's but I have not seen anything yet for 2019. I was very luck in all 4 instances of the gas pedal failing but if it went out while trying to pull across multiple lanes of traffic I could have easily been hit. You can also only make it as far as the car will coast so I could have been stranded in the middle lane on the highway if there was heavier traffic.

This is an owner complaint filed with NHTSA (ODI #11605232). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11605232. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.