Verified government source

NHTSA complaint #11605689

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ENGINE

Dates

Incident: 07/31/2024
Filed: 07/31/2024

Owner complaint summary

My MDX will randomly shut itself off while at a red light. It takes MULTIPLE attempts to get it restarted. The vehicle is available for inspection upon request. My safety and the safety of others was put at risk and continues to be at risk! This has happened at a highway red light multiple times. I am impeding the flow of traffic at an intersection with EIGHT lanes and FOUR lanes cross traffic. People move through this intersection extremely fast. This puts me at risk of causing an accident, injury the occupants of my vehicle and the occupants of the other involved vehicles. There is no warning as to when this will occur and there are no warnings at the time of the actual event either. I called the dealership and the service department acknowledged there have been others with the same issue. Acura is aware of the issue yet there is NO RECALL?? There is a Service Bulletin issued January 2023 by Acura admitting to the issue and it shows how Acura will resolve the issue for affected vehicles. If Acura is aware of the issue and the dangers of it, why have they not issued a recall to rectify the situation? The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. I have a service appointment with the local dealership. There are no warning lamps, messages or other symptoms prior to the failure. The first occurrence was about four months ago. The second occurred three months ago. It occurred again today. THIS IS AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN. SOMEONE COULD BE SERIOUSLY INJURED OR KILLED DUE TO ACURA’S NEGLIGENCE!!!

This is an owner complaint filed with NHTSA (ODI #11605689). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11605689. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.