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NHTSA complaint #11606157

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 VOLKSWAGEN ATLAS

Manufacturer

Volkswagen Group of America, Inc.

Components

AIR BAGS

Dates

Incident: 08/02/2024
Filed: 08/02/2024

Owner complaint summary

I was driving today and an Airbag Error Message popped up with the Airbag Warning Lamp and will not turn off. I called the dealership I purchased it from and was told it is a faulty Airbag Sensor but my car is not part of the open recall Volkswagen has open. They set up an appointment for 8/20 to replace the sensor. I was told by the dealership that this issue could cause my airbag not to deploy if I were to get in a wreck. This information makes me very nervous to drive my vehicle but since this is my only vehicle I have no other choice.

This is an owner complaint filed with NHTSA (ODI #11606157). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11606157)Back to reports

Official record ID (ODI): 11606157. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.