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NHTSA complaint #11606175

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

ENGINE

Dates

Incident: 01/08/2024
Filed: 08/02/2024

Owner complaint summary

On 12-18-2024, I brought a Audi Q5 2020 from Lynbrook Audi dealership in New york, approximately weeks after the vehicle engine oil light came on to replenish engine oil. I notified the sales representative of the issue, he stated that the vehicle was serviced on 09-2023. After our conversation the vehicle engine oil light continue to light up for oil replenish every 2 to 3 weeks for the past 7 months, I contacted the manufacturer and dealership and both of them is pointing fingers at each other instead of fixing the vehicle. Every time the engine oil light came on i have to take the vehicle to the dealership to replenish. The problem was never resolved.

This is an owner complaint filed with NHTSA (ODI #11606175). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11606175)Back to reports

Official record ID (ODI): 11606175. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.