Verified government source

NHTSA complaint #11606960

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HONDA CIVIC

Manufacturer

Honda (American Honda Motor Co.)

Components

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

Dates

Incident: 08/02/2024
Filed: 08/07/2024

Owner complaint summary

I turn my car on To go to work realized I didn’t have my phone. Car was in park. I hadn’t touch the gearshift at all I get out of the car. Approximate 20 seconds after I walk away from the car, my home security camera shows the car creeping extremely slowly backwards up into my driveway going up across the crown of the road… across the street and falls into a 10 foot deep ditch. I am 100% certain that Car was in Park… There were no sounds when I open the door to alert me that it would be anything other than park.. The back up camera was not engaged, so it was definitely not in Reverse… When the tow truck pulled it out of the ditch, it was Still running It had stopped vertically before it hit the bottom of the ditch, and rear tire got stuck in muddy water…. There were no ruts from tire, spinning from the front end at all in the ditch or the grass above the ditch… There is a recall of some 2020 civics for brake failure, parking brake failure…. I strongly believe my car needs to be part of this recall, because obviously something is wrong… My road is 55 mph and a car had to stop to avoid hitting my car… I have video from my home camera That shows a clear delay between when I get out of my car and shut the door and the car starts crawling. I tested it after he pulled it out of the ditch just to see if I had it in reverse from the same exact spot wouldn’t move and it immediately moved so I’m certain something is wrong… Right now the body shop can’t even duplicated can’t even get it to get caught between Park and reverse. Please investigate And this could’ve easily been a fatality. I need to send more photos and videos, but it won’t allow me to do it but there’s definitely more for me to send If someone can give me an email

Crash reported
This is an owner complaint filed with NHTSA (ODI #11606960). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11606960. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.