Verified government source

NHTSA complaint #11607147

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA COROLLA

Manufacturer

Toyota Motor Corporation

Components

VISIBILITY/WIPER

Dates

Incident: 04/22/2024
Filed: 08/07/2024

Owner complaint summary

Yes the car can be inspected. Yes took to dealership today and they don’t know what’s causing it but what between $855 - 1,100 to fix. When it rains the front wipers automatically come on as they should. Then without warning, they stop working and on three occasions a wiper flew off and my teenager had to stop and run into middle of road to get the wiper. She was on a rural highway and could not see well without the wipers working. I replaced the wipers, but when it down poured rain again, like before they just stopped working with no warning. She had to drive 25 mph on a road that was ranges 45 -55 mph. She had a very hard time seeing and could have wrecked. This could have caused an accident had she been on the freeway going 70 mph. A Google search shows others have experienced this issue with their car. The only person who has inspected the issue / car is the Toyota dealership today. They said they don’t know what’s causing it and would cost more money to try and diagnose, but they said it appears if you run the wipers at the very slowest speed it does not malfunction. I don’t have the money to fix it right now, so we are going to try and not drive in rain and if caught in a storm while driving, like before, we will try running wipers at lowest speed as they suggested. First incident was April or May 2024. Most recent incident was July 2024. Sorry I don’t have exact dates.

This is an owner complaint filed with NHTSA (ODI #11607147). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11607147. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.