NHTSA complaint #11607308

Owner complaint summary

When I entered my license plate info (State: MS Plate: [XXX] ) on NHTSA the recall notice I received from Honda is alerted on this site, however, when I entered VIN just a moment ago to file a complaint against the manufacturer dealership failure to assist me, the recall does not pull with this complaint. After months of trying to get the right person to help schedule my recall service, I finally received a call back from Kyle at the dealership, Patty Peck Honda, Ridgeland, MS who stated the fuel pumps are on a national back order may get some in next fall (was not sure). He also told me Honda would send out another letter once the parts are available (the original recall notice only mentioned limited supply for customers experiencing issues and did not reference ANYTHING about another notice!). I explained to Kyle that I am having issues expressed with this safety recall who said there is no wait list because it would be impossible to track. I would have to just keep checking back. The perception is Honda is making it impossible to get this resolved. I want this on record should I am involved in a deadly accident because Honda chooses cost savings over my life. I bought this car new from same dealership and also service it with them. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)