Vehicle
2019 LINCOLN NAVIGATOR
Manufacturer
Ford Motor Company
Components
ENGINE
Dates
Incident: 08/08/2024
Filed: 08/08/2024
Owner complaint summary
the engine rattles and knocks with cold start. in reviewing online, this is a very common problem. The dealership told me their service lot is full of navigators needing to have CAM? replaced. The internet confirms mechanics frustrated with spending their entire day replacing the same parts. This issue is listed on your site, but it is not a recalled item. I would suggest auditing how many of these repairs Lincoln is actually doing. I was initially told the repair cost should range between $1,000-$2,500, but after my vehicle waiting over a month in their service lot, they told me the repair cost would be $4,500. To have an issue this common on a car that cost over $100k, seems like they should take more ownership.
Official record ID (ODI): 11607366. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.