Verified government source

NHTSA complaint #11608312

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

ENGINE

Dates

Incident: 05/15/2024
Filed: 08/13/2024

Owner complaint summary

This is the second Hyundai Tucson that I have owned and the same thing has happened wih both of them. My daughter also bought her Hyundai Tucson the same day as I got mine in June, 2020, and the same thing is happening to her. It starts with the engine warning light coming on, and then finding that the engine oil is low in between oil changes. There is no visible sign of the oil leak (no drops on the driveway, no oil in the engine compartment, etc.) but now the oil is disappearing at an alarming rate. My daughter has had her car looked at, and it appears that she may have to get a new engine, which is what happened with my previous Tucson (2015). Luckily, Hyundai "good-willed" me the replacement of my previous engine, but now I am at, or close to the limit on my extended warranty (for which the dealership did not give me paperwork), and have an engine that is just disappearing engine oil. Hyundai has to know of the issue, but refuses to make corrections to the problem which sticks people with huge bills to correct a problem they know exists. I have seen MANY complaints about this exact thing, so it's not a secret.

This is an owner complaint filed with NHTSA (ODI #11608312). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11608312. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.