NHTSA complaint #11608858

Owner complaint summary

On August 15, 2024, around noon, I was stopped at a red light waiting for the light to turn green. When it finally did, I released my foot from the brake pedal and proceeded to accelerate. Not even 2 seconds later, I heard a beeping sound (from collision mitigation system) and my car abruptly stopped. There was no car in front of me and the car behind me was 2 car distances away. My car abruptly stopped on its own with no obstruction in sight in front or behind. I am very concerned to say the least and now feel unsafe driving my car especially since I drive my children around all the time. The automatic braking system/collision mitigation braking system on my 2020 Honda CRV, although meant to increase safety seems to do the exact opposite. I did some research and learned how to turned the collision mitigation braking system off. I trust my fight or flight response more than this automatic braking system. It seems this is more likely to cause an accident. My vehicle has not been inspected by the manufacturer for this matter, however, I do plan on scheduling a service appointment to ensure the ABS system is working properly. The vehicle only has 38000 miles and has been driving smoothly, no warning messages or vehicle problems that I am aware of. As a public health professional, I feel it is my duty to report this safety concern. This system seems so faulty and dangerous. Please please please investigate this matter, it's so scary. Sincerely, a public health advocate, wife, and mom of 2. Thank you