Verified government source

NHTSA complaint #11609170

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

VISIBILITY/WIPER

Dates

Incident: 05/03/2024
Filed: 08/17/2024

Owner complaint summary

Purchased a 2024 Camry SE with defective rear glass. Glass is uneven along the horizontal defroster lines creating a wavy effect. This greatly affects the visibility and clarity of vehicles in the rearview mirror. Vehicle was taken to the Toyota dealership and was told replacement would not be covered by warranty. My previous 2021 Camry did not have this issue and was an identical model, nor have I encountered this issue in other vehicles thus far. The lack of explanation or willingness to help from the dealership is frustrating as it is extremely annoying to deal with on a daily basis.

This is an owner complaint filed with NHTSA (ODI #11609170). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11609170. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.