Vehicle
2020 BUICK ENCLAVE
Manufacturer
General Motors, LLC
Components
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Dates
Incident: 08/20/2024
Filed: 08/21/2024
Owner complaint summary
Vehicle would not go into park fortunately we were in a safe location to avoid a possible accident or injury. The vehicle has electronic transmission shifting. According to the dealership the park solenoid in the transmission valve body failed. This prevented us from putting the vehicle in park so it could safely be shut off. We were able to set electronic parking brake but ignition continued to remain on. Eventually had to disconnect the negative battery terminal. Had vehicle towed to dealership but could not release electric park bake or start vehicle with battery terminal reconnected. This is becoming a common problem with this transmission, so common that parts are on back order. This could be a very unsafe problem with this vehicle in the right circumstance. There should be a recall on this transmit that is used on multiple GM vehicles
Official record ID (ODI): 11610097. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.