Verified government source

NHTSA complaint #11611434

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

EXTERIOR LIGHTING

Dates

Incident: 08/01/2021
Filed: 08/28/2024

Owner complaint summary

The rear tail light assembly that is mounted on the tailgate (it is often referred to as a "racetrack" light) filled with water and quit working while the vehicle was under warranty. It apparently fails due to a defective seal between the lens and the housing. The light assembly was replaced under warranty and lasted approximately 1 year before leaking and filling with water again. This time it was not covered by warranty. I drained the water, but one of the license plate lights no longer illuminates. It is impossible to change just a bulb. To repair this light requires replacement of the entire assembly at a cost of approximately $2,000. Driving the vehicle with an unilluminated license plate subjects me to being stopped by law enforcement and issued a citation. This is not an isolated incident as I see countless Dodge Durangos, including many that are used by law enforcement, with the same problem.

This is an owner complaint filed with NHTSA (ODI #11611434). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11611434. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.