Verified government source

NHTSA complaint #11613098

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM

Dates

Incident: 05/06/2024
Filed: 09/06/2024

Owner complaint summary

The contact owns a 2024 Acura MDX. The contact stated that when the vehicle was cold started, the rearview camera delayed in showing an image after the transmission was shifted into reverse(R). Additionally, the contact stated while driving approximately 40 MPH, the instrument cluster indicated that the Navigational System and Driving Modes were not engaged. The contact stated that the 360-degree camera and the Suspension Mode control were inoperable. The contact had taken the vehicle to a dealer who diagnosed that several electrical wiring harnesses needed to be replaced. The vehicle was repaired. The contact stated that the failures reoccurred, and that there was a warning with a yellow dot indicating that the "Bin/WiFi/NavSys” was inoperable. The contact took the vehicle back to the same dealer and the contact was informed that the wiring harness needed to be ordered. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 9,873.

This is an owner complaint filed with NHTSA (ODI #11613098). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11613098. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.