NHTSA complaint #11614203

Owner complaint summary

The airbags failed to deploy upon impact and after impact. The vehicle is located in insurance agencies' salvage yard. Others safety and my safety was put at risk because the airbags in my vehicle not deploying caused me to smack my head on something in the vehicle and I abstained a contusion to my head and a concussion I was disoriented and blacked out at some point. The other person in the vehicle abstained injuries to their leg. Had we of not been wearing our seatbelts we would have been ejected from the vehicle. We could have lost our life's due to the air bags not deploying. I don't know if the problem has been reproduced by anyone. The vehicle was inspected by police and the insurance agency. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I just found out that there was a recall put on the vehicle for air bags releasing shrapnel when deployed NHTSA recall number 24v-198; but the airbags in this vehicle never even deployed upon collision. So, there is obviously worse issues than shrapnel being ejected from them because they didn't even deploy.