Verified government source

NHTSA complaint #11615318

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 VOLKSWAGEN ID.4

Manufacturer

Volkswagen Group of America, Inc.

Components

STRUCTURE,VEHICLE SPEED CONTROL

Dates

Incident: 06/11/2024
Filed: 09/19/2024

Owner complaint summary

I am writing to report two concerning safety issues with my vehicle: Repeated Door Clicking During Car Wash: On multiple occasions while driving through an automatic car wash, I have noticed that the car doors repeatedly click, as if attempting to unlock or open. This erratic behavior occurs despite no input from the driver or passengers, raising concerns about the vehicle’s electrical system and its reliability under normal operating conditions. Speedometer Malfunction: More critically, the instrument panel, including the speedometer, has gone completely black while driving. The panel remains non-functional for 5-10 minutes before rebooting on its own, leaving me unable to see my speed or other critical driving information during this period. This issue poses a significant risk to my safety as well as the safety of others on the road. Both issues are unpredictable and have occurred multiple times, making the vehicle unsafe under certain conditions. I kindly request your assistance in investigating these problems to ensure that no further safety hazards arise.

This is an owner complaint filed with NHTSA (ODI #11615318). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11615318. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.