Verified government source

NHTSA complaint #11615722

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

ELECTRICAL SYSTEM

Dates

Incident: 09/19/2024
Filed: 09/21/2024

Owner complaint summary

Battery was replaced 6 months ago due to being old, however, on Sept 19,2024 the car was completely dead after 4 days of no driving. Jumped by AAA and taken to dealer. Dealer reported on Sept 20 no issue with battery and no idea what could be draining th battery. Told me I don’t drive it enough even though I just came back from a high mileage vacation and drove it for over 1 hour each way four days prior and two days before that. Told me I need to run for 30 min every other day even if it is just keep it idle in garage. Prior to this battery change I had no such issue letting it sit for days and not start. There seems to be an issue with this year of Camry that is going unaddressed by Toyota and needs a remedy other than drive your car more often as well as being told to buy a maintainer/charger to keep battery charged as told by the tech. This is a widespread problem that needs to be fixed or made right by the company especially when car is under warranty.

This is an owner complaint filed with NHTSA (ODI #11615722). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11615722. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.