NHTSA complaint #11616108

Owner complaint summary

I leased a car three years ago. This ID4 on May 15,2023 left me at a full stop in the middle of the highway. I then dropped it off to the dealer where they inspected it and saw it was a sensor/software issue, I think. They never actually disclosed the problem, nor held accountability. They insured me after almost two weeks of having to pay gas for a loaner car that they had fixed it and it was safe. After that incident and before my car had been in service countless times, all very inconvenient but not immediate safety issues, until the door handles. The door handles have been recalled twice before this last incident. My car was in there for over two weeks again back and forth. They broke my actual handles and had to go back in again, they claimed they were fixed. Now, almost 6monthankater I go to buy this lemon pre certified through the dealer and they tell me they can’t because it has two open recalls. They failed to say that the open recalls have been since May and are only now informing id4 owners that their doors may unlatch any any moment while driving and kill your babies and someone else’s on the road. Yet, they want me to either extend my lease, turn in the car and pay over mileage (even though I thought I was leasing to buy) or buy out the car not certified through a third party with two open recalls. I am being bullied into keeping a lemon. This car is a lemon and I want Volkswagen to take it off my hands waiving any over mileage and either giving me a new id4 that is safe or my 21,000 dollars I have paid into it. I am not the only one legally bound to these lemons. I demand a resolution for my consumer rights. I will speak to every news station out there until I seek justice for me and so many others.