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NHTSA complaint #11618378

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

Dates

Incident: 08/15/2024
Filed: 10/07/2024

Owner complaint summary

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

This is an owner complaint filed with NHTSA (ODI #11618378). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11618378)Back to reports

Official record ID (ODI): 11618378. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.