Verified government source

NHTSA complaint #11618765

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ENGINE

Dates

Incident: 10/05/2024
Filed: 10/08/2024

Owner complaint summary

Issue with Auto Idle Stop. I have had multiple instances of the auto idle stop kicking in and shutting the car off while I am at a stoplight. This has resulted in VERY close calls with me getting rear ended. I have taken the vehicle in to be inspected at an Acura dealership only to be told that they cannot replicate the issue. When this issue occurs, it takes about a minute to get the car working again. The dashboard lights up with a lot of different flashing lights. There was no warning prior to this issue occurring. You cannot permanently shut off the auto idle stop and I should not be expected to remember to do it every time I get into the vehicle. I am afraid that one day this will cause a bad car accident that will lead to myself or my family getting severely injured/killed as other drivers are not aware that the car won't be going. The most recent incident occurred last weekend.

This is an owner complaint filed with NHTSA (ODI #11618765). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11618765. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.