Vehicle
2020 ACURA MDX
Manufacturer
Honda (American Honda Motor Co.)
Components
ENGINE
Dates
Incident: 10/05/2024
Filed: 10/08/2024
Owner complaint summary
Issue with Auto Idle Stop. I have had multiple instances of the auto idle stop kicking in and shutting the car off while I am at a stoplight. This has resulted in VERY close calls with me getting rear ended. I have taken the vehicle in to be inspected at an Acura dealership only to be told that they cannot replicate the issue. When this issue occurs, it takes about a minute to get the car working again. The dashboard lights up with a lot of different flashing lights. There was no warning prior to this issue occurring. You cannot permanently shut off the auto idle stop and I should not be expected to remember to do it every time I get into the vehicle. I am afraid that one day this will cause a bad car accident that will lead to myself or my family getting severely injured/killed as other drivers are not aware that the car won't be going. The most recent incident occurred last weekend.
Official record ID (ODI): 11618765. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.