Vehicle
2024 HYUNDAI TUCSON
Manufacturer
Hyundai Motor America
Components
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Dates
Incident: 10/01/2024
Filed: 10/15/2024
Owner complaint summary
Forward radar sensor pass side lower grill/bumper area. 1st told a sensor recall but after 3 hrs and then seeing the vehicle in the shop with the entire front bumper clip removed the sensor was out of its driver side socket and 1 side flopping around which may have caused a small dimple from the inside to pop out on the 6x5 cover that is the entire lower rubber/plastic black bumper/grill. Told the vehicle was hit, YET no visible damage to bumpers or painted surface can be found by their 2 dealerships and their 1 body shop, + 2 mangers, and 1 independent collision shop.1 manager drove the vehicle 10/11 and stated after "is operating as it should". Warnings have come on again since then refueling at additional 77 mile and then at 92 miles 10/14. Hartford ins has been notified and pending I hope an inspection. Vehicle purchased 1st March 2024, 1st warning at 5336mies currently at 5421 miles. They triggered the service engine light and stated via onboard computer it was an issue with a lower front driver side radiator something that may have been bumped while taking off the front clip, which they chipped and area and left a bit of gap at the fender connection. Other than the small dimple on the plastic from what I believe the sensor had been bouncing against, there is no damage. A safelight windshield company stated there is a notice/recall on the "auto headlight sensor on dash" but they do not cal them, only the optic sensor top center of windshield. BUT per the manual that top sensor plus lower radar can control the forward crash, cruise setup and auto braking. Need some help since my firm works with all auto/tire mfg and conducts DOT tire testing for USA and worldwide independent firms/gov's.
Official record ID (ODI): 11619799. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.