Verified government source

NHTSA complaint #11621538

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 LAND ROVER RANGE ROVER

Manufacturer

Jaguar Land Rover North America, LLC

Components

SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dates

Incident: 11/01/2023
Filed: 10/23/2024

Owner complaint summary

Multiple Safety Concerns: 1)The vehicles Emergency Braking System engaged TWICE, SUDDENLY, and in busy traffic/highway situations. Now told BREAK PADS AND ROTORS are worn and rusted badly-unusually soon for a newly purchased car-less than a year old. The Austin Jaguar Land Rover dealership’s service person told me “most clients are replacing at 9,500 miles.” If this is truly the case, then why would my sensor warning system not alert me sooner? 2) The vehicle engine coolant light keeps coming on. Dealer told me to “top it off.” I check weekly and have to refill the coolant tank-now worried vehicle has faulted hoses or radiator and will overheat & catch on fire. There are a high number of owners of this vehicle brand, make, and model that are inquiring online about these safety concerns. Please investigate. Looking forward to a response.

This is an owner complaint filed with NHTSA (ODI #11621538). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11621538. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.