Verified government source

NHTSA complaint #11621620

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dates

Incident: 09/12/2024
Filed: 10/23/2024

Owner complaint summary

While driving in light traffic, speed at 45 mph, my Tucson alerted me with a beep, steering wheel vibrated and a red alert on the dash was present for about 3 seconds then the speed automatically slows down to 15 mph all on its own while my foot is still on the accelerator. This has occurred at a minimum 6 times. I purchased this vehicle brand new and driving it off the lot it had 22 miles on it. I've taken it to a Hyundai dealership, and they can't figure out what it wrong with it. I feel very unsafe and unhappy now of this major safety concern. This has high probability of getting rear ended. I see that this has been occurring with various years of Hyundai and am wondering why there has not been a recall on this issue. I owned a Hyundai prior to this 2024 (Tucson 2011) and it was wonderful. This is highly concerning for me, and I am not confidant driving this vehicle and will more than likely trade it in for another vehicle. Can someone please research this issue with the automatic emergency brake system. This can autonomously go off whether you are in traffic, highway, street or completely zero vehicles or pedestrians around.

This is an owner complaint filed with NHTSA (ODI #11621620). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11621620. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.