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NHTSA complaint #11622755

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q7

Manufacturer

Volkswagen Group of America, Inc.

Components

UNKNOWN OR OTHER

Dates

Incident: 09/14/2024
Filed: 10/30/2024

Owner complaint summary

Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at the local Audi dealership in Bellingham, WA. After conversation with dealership there was no known contributing factors to the implosion and was suspected to be a manufacturing defect.

1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11622755). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11622755)Back to reports

Official record ID (ODI): 11622755. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.