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NHTSA complaint #11622931

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 DODGE CHARGER

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN

Dates

Incident: 10/31/2024
Filed: 10/31/2024

Owner complaint summary

The contact owns a 2021 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the “Service Transmission” message displayed. The contact stated that the continue to drive and do not shift message was displayed. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact stated while driving 65 MPH, the contact noticed smoke coming from the vehicle and noticed that the transmission had overheated. The vehicle was towed back to the dealer where it was not diagnosed or repaired. An independent mechanic was contacted and informed the contact that the head gasket might have failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.

This is an owner complaint filed with NHTSA (ODI #11622931). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11622931)Back to reports

Official record ID (ODI): 11622931. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.