Verified government source

NHTSA complaint #11623960

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

POWER TRAIN,VEHICLE SPEED CONTROL

Dates

Incident: 05/01/2024
Filed: 11/07/2024

Owner complaint summary

No warning light on dash. Issues engaging in gears. Avoided a few accidents by throwing on hazards when car wouldn't accelerate on road. When turning into oncoming traffic it wouldn't engage in gear but thankfully they braked to avoid hitting me. After that I would only drive in the neighborhood to take kids to school. When reading Ford knows this issue but still put this 10 speed transmission in vehicles. Mechanic diagnosed and had to rebuild transmission.

This is an owner complaint filed with NHTSA (ODI #11623960). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11623960. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.