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NHTSA complaint #11625142

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

STEERING

Dates

Incident: 09/07/2024
Filed: 11/14/2024

Owner complaint summary

The contact owns a 2019 Infiniti QX60. The contact stated while driving approximately 20-25 MPH, the steering wheel locked on six occasions while driving straight or while turning. There was a green EPS warning light that turned on and off. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim. The manufacturer scheduled an appointment for an inspection of the vehicle. The failure mileage was approximately 38,400.

This is an owner complaint filed with NHTSA (ODI #11625142). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11625142)Back to reports

Official record ID (ODI): 11625142. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.