Verified government source

NHTSA complaint #11625723

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 10/12/2024
Filed: 11/16/2024

Owner complaint summary

In February 2024, received a recall for fuel pump module, which can result in prevent engine from starting, cause vehicle to lose driver power, or stall while driving. Can also result in failing emissions inspection. Acura reports that repair is not available until Fall 2024. In October 2024, while at a stoplight, auto idle-stop was engaged, and engine stalled and would not turn on. Vehicle needed to be turned off and then engine started at that time. A previous recall that affected auto idle stop was addressed in May 2023 where engine does not auto restart after entering auto idle stop. In April 2023 Acura provided a software update, however in October 2024 the engine stalled as mentioned above. Additionally, a local emissions test was performed and failed around April 2022, and passed a second time when performed a few weeks later. Even after experiencing symptoms of recall 23V-858, recall has not been able to be addressed. This vehicle was brought into Acura in November 2024 for an another recall (23V-751) and I was told that current unaddressed recall may be available within the following month but could not provide any further assistance. Engine stalling at a stoplight puts my family at risk, as well as others. If engine is stalling at a stoplight, engine may stall at other times, including while driving, increasing risk of accident. Recall has been undressed for almost 10 months.

This is an owner complaint filed with NHTSA (ODI #11625723). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11625723. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.