NHTSA complaint #11627616

Owner complaint summary

While driving my electric vehicle, I experienced a sudden loss of power. The car abruptly stopped, leaving tire marks on the street, and the steering wheel began shaking. At the same time, an error message appeared on the dashboard, indicating an engine failure and instructing me to pull over immediately for safety. Fortunately, I was driving alone that day and had chosen an alternative residential route, which allowed for slower speeds and less traffic. Had this incident occurred during my usual commute, where I typically travel at least 45 mph on a heavily trafficked three-lane road, the outcome could have been catastrophic. I am certain that the sudden loss of power in such conditions would have led to a serious accident, endangering not only myself but also other road users. The service center required a full week to duplicate the issue. While there were no prior warnings, messages, or symptoms leading up to this event on my car after researching the incident it is clear that this same instance occurred in over 10,000 like kind vehicles under NHTSA recall number 21V-486. This unexpected failure poses a significant safety risk, and I am deeply concerned about the potential for recurrence, especially in less forgiving traffic conditions.