Verified government source

NHTSA complaint #11627797

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 FORD BRONCO

Manufacturer

Ford Motor Company

Components

SERVICE BRAKES

Dates

Incident: 10/25/2024
Filed: 11/27/2024

Owner complaint summary

A little over 10000 miles, the "Check Brake System" and "Parking" Brake Lights came on after starting the vehicle. Both Ford and the dealership were contacted and was advised that the coding through the system showed brake fluid level low with possible indication of brake fluid leaking. I asked if the vehicle was safe to drive and neither Ford or the dealership would say either way. The vehicle was taken to the dealership. For the first visit, the vehicle was at the dealership for an entire day and was told by the service advisor there wasn't anything wrong and to take it home. After leaving the dealership, the lights came on again. I took my vehicle to the dealership a second time and it sat there for another two days. Upon picking up my vehicle on the 2nd visit, I was told that the brake fluid level switch needed to be replaced and was resolved. The next day, the light comes on once again while driving. I called the dealership to talk to a service manager and was advised she would have an experienced technician dedicate their time to try and resolve the issue. The vehicle was at dealership for two days and upon pickup of the vehicle was told that the issue was due to an air bubble in the brake line and issue was resolved. I requested that the vehicle be test driven before pickup. Upon five minutes into my drive home, the lights come on once again. I've taken my vehicle to the dealership 3 times now and the dealership has had it for about 6 days during that time without resolution. I've contacted Ford customer service and the representative advised the issue would be documented, but there were currently no recalls for this issue. I've communicated with several other owners of the same vehicle experiencing the same issue without resolution. The lights are accompanied by a loud beeping noise and come on and off constantly making it a distraction when driving, and I am unable to tell if the parking brake is actually on or off since the light is constantly lit.

This is an owner complaint filed with NHTSA (ODI #11627797). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11627797. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.