Verified government source

NHTSA complaint #11627838

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER

Dates

Incident: 11/28/2024
Filed: 11/28/2024

Owner complaint summary

That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it’s not an active code, although they’re still stored in the system we have a video of showing what happens when it does it Sometimes when we just start the car, it will not even go into gear and every hazard light pops up on the dashboard, again wipers will not work, will not go into gear says the traction control is not working. Breaking system is not working, etc.. I tried uploading the video, but it will not allow a video upload While traveling at speed, the speedometer says you’re running 0 mph, you can’t even tell how fast you’re going

This is an owner complaint filed with NHTSA (ODI #11627838). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11627838. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.