NHTSA complaint #11628685

Owner complaint summary

My wife was driving the Honda CRV (61k miles, 2019) through a parking lot when suddenly all kinds of buzzers and warning lights came on. There was no warning anything was wrong before this. All of the Driver Assist features read failures, none of the gauges worked, all of the dash was lit up like a Christmas Tree. Sufficed to say this freaked my wife out. She was in a parking lot, she's very anxious and this nearly caused an accident in the lot. There was no visible loss of power, but if we were on the freeway? Terrible accident! We've heard of other people having the same issue from CRV forums. Anyway, we took it to two different places to get the codes checked, and the codes were p0172 (fuel system too rich) and u0401-68 (ecm failure). We then went to a mechanics shop who diagnosed the problem but said they couldn't touch anything until the ECM was fixed by a dealer. We went to Honda West in Las Vegas, NV (W Sahara location), but they said there was no issue with the ECM. In fact, they said that "it's normal for everything to shut off like that when one system goes wrong or bad." Well, the problem is my wife suffers from occasional anxiety and panic attacks, but can drive normally. We've had a check engine light come on before and we've handled it. But the whole dash lighting up for 1 or 2 issues? A potential loss of power, skid control, driver assist features, all out the window because of two codes? By the way, the dealer said nothing was wrong with the ECM. Then why did a code populate for it? This needs to be fixed. The fact that I'm out $200 for a diagnostic fee, to be told that the issue is the fuel injectors (lines up with p0172 code) is fine, but why is everything lighting up like that? It's dangerous, and it's also a KNOWN issue. They need to recall their fuel injectors on their CRVs. I only found out AFTER I BOUGHT ONE. The ECM also CLEARLY needs to be fixed. Now, again, they're making money from misery.