Verified government source

NHTSA complaint #11630555

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 CHRYSLER PACIFICA

Manufacturer

Chrysler (FCA US, LLC)

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 09/10/2024
Filed: 12/13/2024

Owner complaint summary

The contact owns a 2024 Chrysler Pacifica. The contact stated while driving approximately 55 MPH, the braking system erroneously activated causing the vehicle to abruptly stop. The failure had occurred on several occasions while driving on the same highway. The contact stated that during the failure, the Forward Collision Avoidance: Adaptive Cruise Control was not activated. The vehicle was taken to the local dealer who was able to duplicate the failure, but the cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact stated that the vehicle had been modified to accommodate a disabled driver and did not believe that the failure was related to the modification. The failure mileage was approximately 800.

This is an owner complaint filed with NHTSA (ODI #11630555). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11630555. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.