NHTSA complaint #11630721

Owner complaint summary

I started up my Toyota Tacoma early morning on [XXX] and noticed the engine light came on after it warmed up in the cold climate of Northern Arizona. As such, this occurred at 36,303 miles. The fault code stated the following: “A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer in order to have your vehicle inspected.” Later in the day, I scheduled an appointment for December 14, 2024 at Anderson Toyota. I explained the situation and was disappointed to get an engine light so early, as it didn’t make any sense. Afterwards, at 8:47 PM from getting off work, I intuitively decided to check the engine compartment as the lady with the dealership claimed if rats chewed up the wires it wouldn’t be covered under warranty. Lo and behold, I didn’t find any wires chewed up, but I did find the engine oil filler cap wholly missing! I documented this incident with my camera phone in utter disgust, my initial assessment is Toyota failed to reinstall the oil filler cap. I called the next day, and left a voicemail expressing my disgust and disappointment in their service. Upon arrival, Service Advisor Jennifer advised it is a known issue with the OEM oil filler caps coming off. The dealership claims it wasn’t their tech, but a faulty part. Again, (1) this puts me in danger on the road with open contamination occurring to the point, where my engine light is now activated and (2) Toyota should issue a lifetime replacement warranty for any engine issues for the 22’ model Tacomas as the damage has occurred, regardless of what the dealership claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)