Vehicle
2022 BMW X5
Manufacturer
BMW of North America, LLC
Components
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Dates
Incident: 12/09/2024
Filed: 12/17/2024
Owner complaint summary
On Dec 9, 2024 I was driving my 2022 BMW X5 45E on (in EV mode) local roads at approximately 30-35mph when all of a sudden I lost power and the steering wheel became tight. My instrument panels all showed a multitude of errors including: "Chassis stabilization", "Power Supply", "Reduced Power", "Transmssion Malfuction", and others I do not recall. I was fortunately able to turn into a parking lot slowly, but the steering was tight to the point I had to use 2 hands to make turn. There was also no throttle response. As soon as the car came to a stop, I powered it off and turned it on. The car's screens were blinking and the car would not turn on. I contacted BMW Roadside and the car was towed to the dealership at East Bay BMW in Pleasanton. As of today I am still waiting for a reply on the condition of the vehicle. Yesterday I was told that they will change out the battery first and see if this solves the problem. My biggest concern is that had this happened to me on the highway that I or someone would have gotten seriously injured or may result in death from an accident. I lost power to the car and the steering became stiff.
Official record ID (ODI): 11631211. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.