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NHTSA complaint #11632225

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

ENGINE

Dates

Incident: 12/23/2024
Filed: 12/23/2024

Owner complaint summary

The engine on my 2022 naturally aspirated Mazda CX5, is making a loud ticking noise when cold started. The vehicle is in pristine condition and is services regularly at the dealer with only 33,000 miles. The ticking noise is a known issue for this make and model, where Mazda has issued a TSB for faulty hydraulic valve lash. This is a distinct noise that is sharp and metallic and distracting when driving the vehicle, even after a period of time. I can hear it through my radio and it does not sound good. Evidently 2022 is not part of the TSB, yet my vehicle is still affected by this noise. Filing a complaint with NHTSA to formalize this record.

This is an owner complaint filed with NHTSA (ODI #11632225). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11632225)Back to reports

Official record ID (ODI): 11632225. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.