Verified government source

NHTSA complaint #11632806

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 GENESIS GV80

Manufacturer

Hyundai Motor America

Components

FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

Dates

Incident: 12/27/2024
Filed: 12/28/2024

Owner complaint summary

I was driving approx 15 MPH i drove through a S turn in a residential area at slow speed . Suddenly my vehicle lost power and I hit a parked car . The right front corner was damaged. The driver side airbags, deployed the passenger side air bags did not deploy automatic break did not work. The safety warning did not go off . The vehicle was taken to my yard where it was later taken to a body shop, I found out later this shop was not an approved Allstate shop which was a mistake with Repair was done poorly, and not completeld I don’t think it’s safe to drive. The air bags have not been replaced . There is a headlight still Not working since the accident There is no reason for me to crash that day. I was wide awake just woke up. The car just did not handle properly. Something went wrong and now I find out that this vehicle make model is being recalled for fuel pump failures, which is causing loss of power in accidents. That’s exactly what happened in my car. Genesis needs to take responsibility for this vehicle as it has with other similar vehicles. This Vehicles has not been inspected for this with the dealership. I’ve taken it to them. They say there’s nothing wrong.That would be Genesis of Las Vegas .

Crash reported
This is an owner complaint filed with NHTSA (ODI #11632806). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11632806. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.