NHTSA complaint #11632819

Owner complaint summary

I purchased my Toyota Camry in 2020 with only 4995 miles on it from the Toyota dealership. It is now 2024 and I only have 69,000 miles on it and the transmission is bad. I took it Toyota and they revealed it is an inner transmission issue and I would need a completely new transmission. This is insane considering that Toyota makes money off of saying they have reliable cars. I have gotten maintenance on my car and mainly only drive it to and from work. There was no warning signs on my dashboard about this and I drive with my 3 year old son in it. I started to hear a winding noise in car when accelerating and occasionally some kick back. Now car is stuck at a dealership with no idea of when a new transmission will be placed because Toyota said it is on a nationwide back order. After doing some research I found that many other customers owning a 2019 Toyota are having the same problem with there transmissions clocking out between 65,000-85,000 miles. My safety was put at risk along with my child’s because there was not even a light on the dashboard that showed something was wrong with the car.