NHTSA complaint #11633381

Owner complaint summary

Hi pressure fuel pump stopped working while driving. My mechanic gave me the defective part in case someone wanted to inspect it. At the time of failure, the car suddenly entered "limp" mode and fortunately I was able to pull over to the side. When I tried to get moving, the engine jerked and sputtered to a maximum speed of about 15 mph. All the lights on the dashboard lit up and flashed. Warnings for many different types of problems displayed, but nothing specific about the fuel pump. There were no warnings previous to the sudden part failure. On the phone, my mechanic immediately told me that it was likely a well-known problem with Honda CRV's. He'd repaired other CRVs with the same problem. A Honda agent told me on the phone "yes" this is a common problem. However she said my CRV is not within the range of VIN numbers under recall. Therefore, I am not eligible for reimbursement at this time. That Honda Agent told me to submit my problem through the NHTSA website and then keep checking to see if my VIN number is eventually within the numbers. Once that is the case I will be reimbursed. I had my trusted mechanic make the repair, per Honda's direction (they said since I'm far away from a dealership and the car is driveable, just have it repaired by my mobile mechanic). Since the repair was completed, it is working fine although I now average 3 mpg less than before the repair.