NHTSA complaint #11633528

Owner complaint summary

I am filing this complaint to report a serious and ongoing issue regarding the unresolved safety recall 23TA15 (Interim Notice 23TB15) for my vehicle, a 2020 Toyota Camry LE (VIN: [XXX] ). The recall is associated with a critical defect where the passenger airbag may fail to deploy (NHTSA #23V865). It has been over 1 year since this recall was issued, and despite repeated visits to Toyota dealerships, I have been informed each time that the required remedy is not yet available. This delay is unacceptable, particularly for a defect that directly compromises the safety of vehicle occupants. The inability of the passenger airbag to deploy in an accident poses a significant risk of severe injury or death. As the owner of this vehicle, I am extremely concerned that Toyota has not prioritized this issue or provided an adequate solution within a reasonable timeframe. I respectfully request the NHTSA to investigate this matter and take the necessary actions to ensure Toyota fulfills its responsibility to provide a timely and effective remedy for this critical safety recall. I would also appreciate guidance on any additional steps I can take as a consumer to expedite the resolution of this issue. Thank you for your attention to this urgent matter. I am available to provide any further information or documentation required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)